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Optimisation of business processes and internal regulations

FBK provides services to analyse internal documents and existing business processes at credit institutions, bringing them in line with the organisation’s current objectives and regulatory requirements.

Analysis of existing business processes is conducted to identify:

  • the degree of regulation of these processes;
  • compliance of documented procedures with the actual workflows;
  • risks arising from gaps in process regulation.
The following activities are carried out as part of the service:
  • Assessment of the level of business process regulation.
  • Evaluation of compliance of documented procedures with the actual practices.
  • Verification of compliance with current legal requirements.
  • Identification of risks linked to insufficient business process regulation.
  • Development of proposals to regulate business processes.
  • Development of internal regulatory documents.
Upon completion of the service, the client receives:
  • Tailored draft amendments to internal regulatory documents, customised to the organisation’s needs and scale.
  • Report with recommendations to improve business processes and minimise regulatory risks.
  • Reduced operational costs and increased profitability.
  • Compliance with regulatory requirements and reduced risks of legal liability.
  • Enhanced client service quality, higher customer satisfaction, and improved competitiveness of the credit institution.
Our advantages
Expertise
FBK experts have a proven track record in developing internal documents governing individual business processes at various levels (policies, regulations, procedures, methodologies, guidelines) for credit institutions of varying nature and scale of operations.
Individual Approach
FBK develops a personalised solution for each credit institution, taking into account the nature and scale of operations, organisational structure, risk profile, and corporate norms.
Seamless Integration
Implementing new processes without compromising the ongoing projects and tasks.
Key Persons
Managing Partner, Financial Services Industry
Senior Partner, Financial Non-сredit Institutions Industry, ACCA
Expert RA
Kommersant
TOP 1000 Russian managers
Pravo.RU
Rossiyskaya Gazeta
Forbes